The Health of Your Patients Relies on the Health of Your Tech

Device downtime and software management gaps can put patient care and patient data at risk.1

Get Relief with SmartCare Remote Management

Take control of the health of your equipment by proactively managing connected devices across your enterprise from a single, remote location. With a portal that’s simple to use whether you’re managing one facility or fifty, you can ensure your fleet is functioning at its best.

A biomedical engineer remotely manages connected devices with SmartCare Remote Management.

How It Works*

Experience our secure, cloud-based system that can scale to fit your facility’s requirements and address evolving clinical needs quickly:

  • Deliver firmware updates
  • Remotely deploy configuration files
  • Troubleshoot with ease
  • Track device locations
  • View usage metrics on device components
  • Plan preventive maintenance
  • Enhance platform security and streamline user-experience with Single Sign-On (SSO) capability
  • Reduce manual transcription
A simple workflow diagram demonstrates the connection between SmartCare Remote Management and connected Hillrom devices.
A biomedical engineering manager looks confident while his team uses SmartCare Remote Management.

Stay Connected and Secure

Security is essential. That’s why multiple checkpoints ensure your data is safe and protected at all times with our secure, cloud-based system that never interacts with patient health information.


Maximize Uptime and Your Staff’s Time

SmartCare Remote Management can help you ensure devices are fixed correctly the first time so your team can focus on urgent matters.

A biomedical engineer uses SmartCare Remote Management to update her facility’s connected Hillrom devices.

Download More Information

SmartCare Remote Management Brochure
Spec Sheet, Monitoring/Vision
Spec Sheet, Monitoring/Vision
Spec Sheet, Beds
Spec Sheet, Beds

Manage Your Connected Devices

A clinician reviews results of a diabetic retinal exam with the RetinaVue 700 Imager.

Vision Screening & Diagnostics

See how SmartCare Remote Management can help you proactively service your Welch Allyn RetinaVue 700 Imagers.

A nurse examines an older male patient seated in a Centrella Smart+ Bed during her rounds.

Smart Beds and Surfaces

Access up-to-date details and near real-time location tracking for your Centrella Smart+Bed and Progressa Smart+Bed.


Are You Ready to Take Control?


Contact us today to get started or schedule a demonstration.

*Features may vary per device. Contact your Hillrom representative to learn more.