A biomedical engineer remotely manages connected devices from the laptop in his office.

SmartCare™ Remote Management

Remote Control

Proactively manage your connected equipment from a single, remote location.

LET’S GET STARTED

It’s Time to Contain the Chaos

An icon demonstrating wasted time.

Valuable Time Is Wasted

Updates and preventative maintenance require tracking devices down.
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Cybersecurity Is Heightened

New threats and vulnerabilities are constantly emerging.
An icon demonstrating device data.

Device Data Is Essential

Asset management requires more detail than ever before.

The Health of Your Patients Relies on the Health of Your Tech

Device downtime and software management gaps can put patient care and patient data at risk.1

Get Relief with SmartCare Remote Management

Take control of the health of your equipment by proactively managing connected devices across your enterprise from a single, remote location. With a portal that’s simple to use whether you’re managing one facility or fifty, you can ensure your fleet is functioning at its best.

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A biomedical engineer remotely manages connected devices with SmartCare Remote Management.

How It Works2

Experience our secure, cloud-based system that can scale to fit your facility’s requirements and address evolving clinical needs quickly:

  • Remotely deploy configuration files
  • Deliver firmware updates
  • View usage metrics like sensors or battery cycles
  • Troubleshoot with ease
  • Location tracking
  • Preventative maintenance planning
A simple workflow diagram demonstrates the connection between SmartCare Remote Management and connected Hillrom devices.
A biomedical engineering manager looks confident while his team uses SmartCare Remote Management.

Stay Connected and Secure

Security is essential. That’s why multiple checkpoints ensure your data is safe and protected at all times with our secure, cloud-based system that never interacts with patient health information.

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Maximize Uptime and Your Staff’s Time

SmartCare Remote Management can help you ensure devices are fixed correctly the first time so your team can focus on urgent matters.

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A biomedical engineer uses SmartCare Remote Management to update her facility’s connected Hillrom devices.

Download More Information

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Brochure
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Infographic
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Specification Sheet
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Manage Your Connected Devices

A clinician reviews results of a diabetic retinal exam with the RetinaVue 700 Imager.

Vision Screening & Diagnostics

See how SmartCare Remote Management can help you proactively service your Welch Allyn® RetinaVue® 700 Imagers.

A clinician talks to a patient before capturing a full set of patient vitals on the Connex Vital Signs Monitor.

Patient Monitoring

Help manage your Welch Allyn® Connex® Spot Monitors, Welch Allyn Connex Vital Signs Monitors and Welch Allyn Connex Integrated Wall Systems.

A nurse examines an older male patient seated in a Centrella Smart+ Bed during her rounds.

Smart Beds and Surfaces

Access up-to-date details and near real-time location tracking for your Centrella® Smart+Bed3 and Progressa® Smart+Bed.3

   

Are You Ready to Take Control?

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Contact us today to get started or schedule a demonstration.

References:
  1. https://www.ecri.org/Resources/Whitepapers_and_reports/Haz17.pdf
  2. Features may vary per device. Contact your Hillrom representative to learn more.
  3. Available in 2022. Contact Your Hillrom representative to learn more.