Explore our service plans for patient monitors and diagnostic cardiology solutions.
Protect your patients with proactive service solutions
For fewer interruptions, better patient care and peace of mind
*Not all products can be repaired on site. In the event a repair cannot be completed on-site, a loaner or exchange device will be available.
|Terms||2 years||3 years||3 years|
|Factory repair service||✓||✓||✓|
|Remote technical support||✓||✓||✓|
|Factory repair turnaround||10-15 days||5-7 days||5-7 days|
|OEM replacement parts||✓||✓|
|Priority phone support||✓||✓|
|✓ (Factory)||✓ (On site)|
|On-site repair service3||✓|
|Online technical training4||50% discount||50% discount|
|Factory Repair Service
||✓||Biomed enabled to perform|
|Remote Technical Support
|Factory Repair Turnaround
||10-15 days||Biomed enabled to perform
|OEM Replacement Parts and Service Kits
|Preventive Maintenance (annual calibration)
||Biomed enabled to perform
|Loaner Coverage (repair only)
|Free Shipping (expedited)
|Priority Phone Support
|Online Technical Training
**Not available for all products.
Remotely monitor and manage your connected devices from the convenience of your computer with the Welch Allyn Service Hub.
We have training packages to serve your continuous clinical education needs—whether they relate to staff turnover, yearly Joint Commission education requirements, annual competencies, clinical skills day or new employee orientation.