FLC-PSS-SMARTCARE-REMOTE-MANAGEMENT
Remote Management
Discover the SmartCare Remote Medical Equipment Management Software from Hillrom that uses real-time clinical asset management of connected health devices.
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Schedule A Virtual Demonstration Here
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Remote Management

Take Control of Your Connected Devices with our Remote Management Software.


Remote Management enables clinicians to remain at the bedside and focus on patient care, leaving equipment servicing to be proactively monitored and maintained to reduce downtime. This results in increasing patient flow and reducing disruption to clinical care, providing visibility to assets and increasing revenue.

Find a Distributor

Looking for a Welch Allyn distributor? Find our list here. For other product families, fill out the form below.

 

Overview

 It's About Time For...

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Reducing the need to physically touch each monitor

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Secure system that's scalable based on your needs

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Avoiding manual data entry errors by importing device data

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Accessing up-to-date details on deployed assets

Get Relief with Remote Management

Take advantage of these benefits with the following products:

 

Experience our secure, cloud-based system that can scale to fit your facility’s requirements

  • Allows remote access and puts you in control of device management
  • Access up-to-date details on deployed assets, such as firmware version, battery health, and more
  • Helps address evolving clinical needs with remote configuration deployment
  • Track preventative maintenance schedules to ensure each device is maintained appropriately
  • Remotely locate devices throughout facilities with Access Point mapping
  • Avoid manual data entry errors by importing device data into your Computerized Maintenance Management System

Simple and Scalable

Proactively manage connected devices across your enterprise from a single, remote location.

Reduce Clinical Disruptions

Ensure devices are fixed correctly the first time.

Increase Efficiency

Remotely maintain control of your assets, while freeing up time to focus on more urgent matters.

Connected and Compliant

Secure, cloud-based system never interacts with patient health information.

 

Education & Documentation

Get in the know to get the most value out of your solution.

Product Documentation

Frequently Asked Questions

 

Evidence & Outcomes

The Lawrence Memorial Hospital (LMH), an early adopter site for Remote Management, implemented 132 Centrella Smart+ beds connected to Remote Management for a period of one year, which resulted in:

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reduction in clinician-generated tickets2

  

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of work orders being proactively generated by Remote Management3

  

 

Once implemented, Remote Management proactively identified issues at LMH and Baxter service technicians were able to repair beds before ever being contacted that there was a problem.

Mark Porter, Biomedical Engineering Manager at LMH, stated

“I didn’t realize that you had repaired those beds.”
 

Discover how Remote Management can help you save time and take control of asset management. 

Experience Peace of Mind with Proactive Services

Let Baxter help minimize interruptions to patient care and unexpected costs caused by equipment that is out for repair or maintenance. Learn more about our service offerings today.

  

Are You Ready to Take Control?

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Contact us today to get started or schedule a demonstration.

Rx only. For safe and proper use of the product mentioned herein, please refer to the appropriate Operator’s Manual or Instructions for Use.

References
* Features may vary per device. Contact your Hillrom representative to learn more.
** Estimated time savings. Actual time may vary based on the facility size and number of devices.
  1. ECRI Institute. (2016, November 1). Top 10 Health Technology Hazards for 2017. Plymouth Meeting, PA, United States. Retrieved from ECRI Institute: https://www.ecri.org/Resources/Whitepapers_and_reports/Haz17.pdf
  2. Baxter internal data on file. A total of 77 tickets were opened in a 12-month time period from July 2021 to June 2022; following implementation of SmartCare Remote Management, only 17 tickets were opened in the 12-month time period from July 2022 to June 2023.
  3. Baxter internal data on file. Following SmartCare Remote Management implementation, out of 175 work orders, 86 work orders were proactively generated with SmartCare Remote Management, while the remaining 89 work orders were opened by Baxter service technicians.

US-FLC44-240008 (v1.0) 01/2025