Product Software Download Center

Browse and download product drivers and software updates here in our Software Download Center.

Check back regularly for updates and new releases.

For additional support, email us at [email protected]

Relevant Software

  • Welch Allyn Viewer for the Digital MacroView™


    Version 1.1.2 | September 9, 2014
    System requirements: Windows 10 and all previous versions
    File type: .zip | File size: 5.6 MB

    1. Click download button to download Viewer.zip
    2. Double click Viewer.zip
    3. Extract Viewer.msi
    4. Double click Viewer.msi
    5. Click next/OK to complete the installation
  • Welch Allyn Spot™ Vision Screener Software Update


    Version | July 12, 2019.

    This software update can be obtained free of charge, including shipping, by contacting customer support. Instructions:

    1. Contact Customer Support at 1-800-535-6663.

    2. Customer Support will provide an RMA number, anticipated turnaround time and a shipping label.

    3. Using the provided shipping label, ship your VS100 to the address provided.

    4. Your VS100 will be updated in our repair facility. A review of your system is included. If a non-warranty repair is suggested, a Hillrom representative will contact you before performing any repairs.

    5. Upon completing the software update, Hillrom will return your VS100 via 2-day shipping.

    Device Hardware and Software Requirement: This software update is for vision screeners with a software version of 3.X or greater and Serial Number 15001 or greater. Please determine your software version and device type before contacting customer support for this update. If your software version begins with “2” (2.x) or “1” (1.x) you cannot use this update.

  • RetinaVue 100 Imager and RetinaVue 100 Imager Pro Software Download


    Update To Address Issue That May Prevent Image Transfer

    Version 6.10.03 | Mar 21, 2019
    System requirements: Windows 7, Windows 8, or Windows 10
    File type: .zip | File size: 158.4 MB

    1. Click the download button and save the .zip file to your local drive.

    2. Unzip the .WAUPDATE file to your local drive.

    3. Follow the DFU instructions included with your device
  • Welch Allyn 39500 Series OAE Hearing Screener Data Manager Software



    Version v. | June 2022

    Computer requirements
    Following are the minimum computer requirements needed for the data manager.

    • CPU: 1 GHz
    • RAM: 512 MB
    • Hard Disk: 2 GB
    • USB Port: 1 each for the screener, data manager and, if used, a printer
    • Display Resolution: 1024 x 768
    • CD-ROM: Required if installing from a CD
    • Network connections: 1 each if installing from a network location or printing to a network printer
    • Internet browser: Internet Explorer 6.0 or later and current service pack are recommended

    Supported operating systems

    • Microsoft Windows® 7.1 Professional, Windows® 8.1 Professional, and Windows® 10

    Software requirements

    • Microsoft .NET Framework version 4.0 (bundled with installer if not already installed)
    • Adobe®Reader
    • FTDI USB Driver for instrument connection

    File type: .zip | File size: 105 MB

    1. Click the download button and save the .zip file to your local drive. Unzip the .start file to your local drive.
    2. Open file folder and double-click Start Application.
    3. Select Welch Allyn Data Manager or Welch Allyn Auto Print.
    4. Click OK.
    5. Follow the directions
    6. Follow the DFU instructions included with your device
Hillrom does not authorize the downloading, installation, use, or export of any software or technical data to any jurisdiction prohibited by applicable export laws and regulations.