course-detail-page
knowledge
close
language Country
search
language
keyboard_arrow_left
United States
United States
English

Connex® Spot Monitor (CSM) Online Technical Service & Repair Training

graphic of a Hillrom brand pattern against a dark background
Online, Self-Paced
Approx. 3-4 hours
menu_book
Course Type
Online, Self-Paced
schedule
Time to Complete
Approx. 3-4 hours

Course Description:

This course is designed to train Biomedical Equipment Technicians on servicing, maintaining and calibrating the Welch Allyn CSM. 

The course will be delivered in two parts. Part One will consist of instructional content, followed by an online test. Upon successful completion of the test, students will receive their Gold License for the Welch Allyn Service Tool. Part Two of the training is hands-on, and will progress the student through activation of their Gold License and performing a hands-on Functional Test of the CSM.

Part One: (2.5 - 3 hours)

  • Module 1 & 2 - Course and Product Overviews 
  • Module 3 - User and Service Menus 
  • Module 4 - Partner Connect and Service Tool
  • Module 5 - Troubleshooting 
  • Module 6 - Disassembly / Reassembly 
  • Module 7 - Functional Verification and Calibration 
  • Module 8 - Online Test 
  • Module 9 - Summary 

Part Two: (1 - 1.5 hours)

  • Gold License Activation and Hands-On Functional Test
    (Note: A complete set of the required Tools and Test Equipment for the CSM, and a CSM device are required to complete Part Two of the training. See below for the complete list of required items.) 

Service Levels Trained:

Routine service, repair, calibrations and upgrades for the CSM

Accreditations Received: 

  • Two-year Welch Allyn CSM Technical Service Certification Gold License, Welch Allyn Service Tool (CSM)

Required Service Tools and Test Equipment:

For the complete list of equipment necessary to complete training and perform service on the CSM device, click here.

Recommended Pre-existing Knowledge: 

  • Attendees should have working knowledge of microprocessor-based medical electronics servicing, and analog and digital electronics theory.

Support Materials:

Serviceability Limitations:

The following repair ativities are not supported:

  • Repair and replacement of the bottom housing
  • Component-level repair of circuit boards and subassemblies