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Contact Customer Support

Find your direct contact point below

Beds, Surfaces, Lifts, Stretchers, and Furniture

Legacy Hillrom, Hill-Rom and Liko Products

Hillrom Sales & Support

Beds, surfaces, lifts, stretchers, and furniture

Email: us.customerservice​@hillrom.com
Phone: (800) 445-3730


Hillrom Rental Ordering Support

Phone: (800) 638-2546
Hours: 24/7/365
Web: rental.hillrom.com


Hillrom Parts

Email: hrcserviceparts@hillrom.com
Phone: (800) 445-3720
Web: parts.hillrom.com


Care Communications

Legacy Nurse Call, Voalte and Excel Medical Products

Care Communications

Including Voalte and Excel

Email: hitsordermanagement​@hillrom.com
Phone: (800) 445-3730


Voalte Mobile

Email: orders@voalte.com
Phone: (800) 445-3730


Excel Medical

Email: emsales@hillrom.com
Phone: (800) 445-3730


Surgical Products

Legacy Allen, Trumpf Products

Allen Medical

Email: orderssurgical@hillrom.com
Phone: (800) 433-5774


Trumpf Medical

Email: orderssurgical@hillrom.com
Phone: (888) 474-9359


Physical Exam and Diagnostics, Patient Monitoring and Cardiology

Legacy Welch Allyn Products

Welch Allyn Parts

Web: parts.hillrom.com


Welch Allyn Customer Support

Physical Exam Tools, Physical Assessment Tools, 
Orders and General Questions

Email: customerservicewelchallyn​@hillrom.com
Phone: (800) 535-6663


Welch Allyn Cardiology

Mortara and Burdick Orders

Email: mor_orderspc.us@hillrom.com
Phone: (888) 667-8272, Option 1


Epiphany Healthcare

Email: support@epiphanyhd.com
Phone: (844) 754-9038
Web: epiphanyhealthdata.com


Welch Allyn Government and Student

Email: govstudentmailbox​@hillrom.com
Phone: (800) 535-6663, Option 3


Scale-Tronix Sales and Service

Email: scale-tronix@hillrom.com
Phone: (800) 536-6663, Option 4
Fax: (315) 685-3694


Welch Allyn Veterinary

Email: vet@hillrom.com
Phone: (800) 535-6663


Home Care

Home Health Care Supplies and Medical Equipment

Welch Allyn Home

Phone: (800) 856-4605
Web: shopexamtools.hillrom.com


Respiratory Health

Legacy Hill-Rom Respiratory Care Products, MetaNeb, Volara, Synclara, and Breathe

Respiratory Care

Email: accsweb@hillrom.com
Phone: (800) 426-4224


Respiratory Care Home

Email: hccsweb@hillrom.com
Phone: (800) 426-4224


Technical Training

Training for Biomedical Engineers, Facilities and Maintenance Staff

Technical Training - Hillrom

For Care Communications, Safe Patient Handling & Mobility, Smart Beds & Surfaces and Surgical Workflow & Precision Positioning

Email: us.technicaltraining​​@hillrom.com


Technical Training - Welch Allyn

For Diagnostic Cardiology and Vital Signs Monitoring

Email: wa.technical.training​@hillrom.com