A customer service representative speaking with a customer by phone ""

Contact Customer Support

Find your direct contact point below

Beds, Surfaces, Lifts, Stretchers, and Furniture

Legacy Hillrom, Hill-Rom and Liko Products

Hillrom Sales & Support

Beds, surfaces, lifts, stretchers, and furniture

Email: us.customerservice​@hillrom.com
Phone: (800) 445-3730

Hillrom Rental Ordering Support

Phone: (800) 638-2546
Hours: 24/7/365
Web: rental.hillrom.com

Hillrom Parts

Email: [email protected]
Phone: (800) 445-3720
Web: parts.hillrom.com

Care Communications

Legacy Nurse Call, Voalte and Excel Medical Products

Care Communications

Including Voalte and Excel

Email: hitsordermanagement​@hillrom.com
Phone: (800) 445-3730

Voalte Mobile

Email: [email protected]
Phone: (800) 445-3730

Excel Medical

Email: [email protected]
Phone: (800) 445-3730

Surgical Products

Legacy Allen, Trumpf Products

Allen Medical

Email: [email protected]
Phone: (800) 433-5774

Trumpf Medical

Email: [email protected]
Phone: (888) 474-9359

Physical Exam and Diagnostics, Patient Monitoring and Cardiology

Legacy Welch Allyn Products

Welch Allyn Parts

Web: parts.hillrom.com

Welch Allyn Customer Support

(Orders, Shipping Status, & General Questions; No technical support)

Email: customerservicewelchallyn​@hillrom.com
Phone: (800) 535-6663, Option 1

Welch Allyn Physical Assessment Technical Support

(Physical Exam tools/Devices, No Customer Service Inquiries)

Email: [email protected]
Phone: (800) 535-6663, Option 2

Welch Allyn Cardiology

Mortara and Burdick Orders

Email: [email protected]
Phone: (888) 667-8272, Option 1

Welch Allyn Government and Student

Email: govstudentmailbox​@hillrom.com
Phone: (800) 535-6663, Option 3

Scale-Tronix Sales and Service

Email: [email protected]
Phone: (800) 535-6663, Option 4
Fax: (315) 685-3694

Welch Allyn Veterinary

Email: [email protected]
Phone: (800) 535-6663

Home Care

Home Health Care Supplies and Medical Equipment

Welch Allyn Home

Phone: (800) 856-4605
Web: shopexamtools.hillrom.com

Respiratory Health

Legacy Hill-Rom Respiratory Care Products, MetaNeb, Volara, Synclara, and Breathe

Respiratory Care

Email: [email protected]
Phone: (800) 426-4224

Respiratory Care Home

Email: [email protected]
Phone: (800) 426-4224

Technical Training

Training for Biomedical Engineers, Facilities and Maintenance Staff

Technical Training - Hillrom

For Care Communications, Safe Patient Handling & Mobility, Smart Beds & Surfaces and Surgical Workflow & Precision Positioning

Email: us.technicaltraining​​@hillrom.com

Technical Training - Welch Allyn

For Diagnostic Cardiology and Vital Signs Monitoring

Email: wa.technical.training​@hillrom.com