SmartCare Biomed
Designed for facilities with in-house biomedical engineering or technical staff. Built to empower biomeds with the training, repair parts and support resources needed to keep devices in-house and in-service. The Biomed Partnership Program maximizes your ability to perform high-quality service, repair and calibration quickly and cost-effectively. Welch Allyn engineers, technical experts, core intelligence, and trainers help biomeds reduce risk, increase on-the-job efficiency, and extend the useful life of our devices and systems.
| Standard Warranty | Biomed* | |
|---|---|---|
| Factory Repair Service |
✓ | Biomed enabled to perform |
| Software Updates |
✓ | ✓ |
| Remote Technical Support |
✓ | ✓ |
| Factory Repair Turnaround |
10-15 days | Biomed enabled to perform |
| Accessory Protection |
Limited | ✓ |
| OEM Replacement Parts and Service Kits |
✓ | |
| Preventive Maintenance (annual calibration) |
Biomed enabled to perform |
|
| Loaner Coverage (repair only) |
✓ | |
| Free Shipping (expedited) |
✓ | |
| Priority Phone Support |
✓ | |
| Accidental Damage |
✓ | |
| Online Technical Training |
✓ |
*Not available for all products.
