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Voalte Nurse Call System Classroom Technical Training

Voalte against a dark background
2 Days
Course Type
2 Days

Course Description

This program is designed for individuals responsible for troubleshooting, repairing, and maintaining the facility’s Voalte Nurse Call equipment. Upon completion, the participant will return with the product knowledge and hands-on experience necessary to keep the patient care areas functioning at their required levels.

Certification Options

After completing the course, the participant will receive a certificate of completion, indicating they are trained to repair and maintain the Voalte Nurse Call System.  Recertification is required every two years after completing the Certification course.

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Initial Certification

Upon successful completion of the course, the participant will receive a Certificate of Completion. 

  • Price: $3,511
  • Duration: 2 Days
  • Item#: P25NNC015
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Course coming soon. Participants are required to recertify every 2 years to maintain their Certification.

  • Price: $150
  • Duration: TBD
  • Item#: TBD


This course is intended for technical service personnel, including Biomedical Engineers and/or Facilities/Maintenance staff, that perform preventative maintenance, basic troubleshooting, and repair for this Baxter product.


To enroll in this course, the following knowledge and/or pre-training is required. Participants must also have access to the equipment as follows:

Required Knowledge

Basic understanding of:

  • Product operation
  • Healthcare facilities and departments

Required Equipment and Documents

  • Access to facility product – recommended
  • Product Instructions for Use
  • Contact Technical Support to obtain these documents


Course Lessons & Content

Participants are presented with the basic knowledge & practical skills needed to operate, maintain, & support the Voalte® Nurse Call System. This 2-day class is technically focused to include Hardware, Physical Network, & System Software. Content is delivered by Hillrom Subject Matter Expert Technical Instructors using an “authentic equipment” fully operational nurse call training kit.

The course includes both theory and practical assignments, which will be performed under supervision of the instructor.

Course Content

  • Training Program Overview
  • Product Overview
  • Hardware Replacement and Configuration
  • Operation
  • Maintenance Activities
  • Serviceability
  • Theory of Operation
  • Troubleshooting
  • Course Test

Baxter Technical Training Support

email: HRC_Technical_Training_US​

Contact Us

Need Help?

For assistance with your technical training needs, contact a Baxter technical training representative or submit a request online today.