1. International Standard Certification: Does the system you’re evaluating have an ISO/IEC 27001 certification? ISO/IEC 27001 is an international standard that provides companies of any size with guidance for establishing, implementing, maintaining, and continually improving an information security management system. By obtaining this certification, your vendor can provide benefits including: resilience to cyber-attacks, preparedness for new threats, data integrity, confidentiality and availability, organization-wide protection and cost savings.3 Receiving and maintaining this certification highlights a vendor’s focus on the escalating cybersecurity threats, and their investment and commitment to protecting sensitive PHI.
2. Cloud-Based Hosting: Cloud data security can protect data that is stored (at rest) or moving in and out of the cloud (in motion) from security threats, unauthorized access, theft, and corruption. You may wish to consider vendors that have a cloud service option.
3. Data Encryption: Verify that the platform you are investigating encrypts data at rest and in transit, which can prevent unauthorized access to sensitive information. This encryption layer secures data from cyber threats and ensures that only authorized personnel can access patient records.
4. Access Control: Does your ECG management system provide granular access control, allowing healthcare providers to set user permissions based on their roles and responsibilities? This ensures that only those who need access to specific patient data can access it, reducing the risk of unauthorized disclosures.
5. Audit Trails: Be sure to select a platform that maintains detailed audit trails, logging all user activities and actions on patient data. This provides healthcare organizations with a record of who accessed what data, when, and from where. Audit trails are essential for identifying potential security breaches, investigating incidents, and complying with regulatory requirements.
6. Regular Updates and Patches: Accept only a system that releases regular updates and patches to address any vulnerabilities and strengthen its cyber security measures. These updates help ensure that the system remains secure and protected against emerging threats. According to the Department of Health and Human Services USA “keeping software up-to-date is critical to maintaining a secure system”. 4
7. Security Policies and Procedures: Lastly, make sure the software vendor you’re evaluating provides healthcare organizations with comprehensive security policies and procedures to help them establish a robust cybersecurity framework. These policies should cover topics such as password management, incident response, and disaster recovery, ensuring that healthcare providers are well-equipped to handle potential security threats.
The importance of cybersecurity in healthcare cannot be overstated, considering the sensitive nature of patient data and the potential consequences of data breaches. Baxter’s dedication to safeguarding healthcare data is demonstrated in Cardio Server, its ECG data management platform. Cardio Server contains robust security features that play a critical role in protecting patient privacy and helping healthcare organizations comply with regulatory requirements. By prioritizing cyber security and proactively addressing vulnerabilities, healthcare providers can protect their organizations and instill trust and confidence in their patients, ensuring a secure and efficient healthcare environment for all.
References:
1. Joshi, Akshay. “These Are the Biggest Cybercrime Targets, and Other Cybersecurity News to Know This Month.” World Economic Forum, 22 Apr. 2024, www.weforum.org/agenda/2024/04/cybercrime-target-sectors-cybersecurity-news/.
2. Carter, Cindi. “Cyber Attacks in Healthcare Can Be Deadly. Here Are 3 Ways to Prevent Them.” World Economic Forum, 18 Aug. 2023, www.weforum.org/agenda/2023/08/3-ways-prevent-cyber-attacks-improve-healthcare-outcomes/.
3. ISO/IEC 27001:2022.” ISO, 10 Oct. 2022, www.iso.org/standard/27001.
4. Top 10 Tips for Cybersecurity in Health Care.” Department of Health and Human Services USA, www.healthit.gov/sites/default/files/Top_10_Tips_for_Cybersecurity.pdf. Accessed 8 Aug. 2024.
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