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Contact Technical Support

Find your direct contact point below

Beds, Surfaces, Lifts, Stretchers, and Furniture

Legacy Hillrom, Hill-Rom and Liko Products

Hillrom Technical Support

Beds, surfaces, lifts, stretchers, and furniture

Email: [email protected]
Phone: (800) 445-3720


Care Communications

Legacy Nurse Call, Voalte and Excel Medical Products

Nurse Call

Email: [email protected]
Phone: (800) 445-3720


Voalte

Email: voaltesupport​@hillrom.com
Phone: (844) 283-7110


Excel Medical

Email: emsupport​@hillrom.com
Phone: (866) 573-8807


Surgical Products

Legacy Allen, Trumpf Products

Allen Medical

Email: [email protected]
Phone: (800) 433-5774


Trumpf Medical

Email: [email protected]
Phone: (800) 445–3720


Physical Exam and Diagnostics, Patient Monitoring and Cardiology

Legacy Welch Allyn Products

Welch Allyn Technical Support

Patient Monitors and Retinal Cameras

Email: [email protected]
Phone: (800) 535-6663, Option 2


Welch Allyn Connected Products

Including Connex, CSK, SDK and SmartCare Remote Management

Email: [email protected]
Phone: (800) 535-6663, option 2


Welch Allyn Physical Assessment Technical Support

(Physical Exam tools/Devices, No Customer Service Inquiries)

Email: [email protected]
Phone: (800) 535-6663, Option 2


Home Care

Home Health Care Supplies and Medical Equipment

Welch Allyn Home

Email: [email protected] Phone: (800) 856-4605


Respiratory Care Acute

Legacy Hill-Rom Respiratory Care Products, MetaNeb, Volara, Synclara, and Breathe

Respiratory Care

Email: [email protected]
Phone: (800) 426-4224


Respiratory Care Home

Email: [email protected]
Phone: (800) 426-4224


Technical Training

Training for Biomedical Engineers, Facilities and Maintenance Staff

Technical Training - Hillrom

For Care Communications, Safe Patient Handling & Mobility, Smart Beds & Surfaces and Surgical Workflow & Precision Positioning

Email: [email protected]



International Technical Support

Welch Allyn Australia

Email: [email protected]
Phone: 1800 445 576


Welch Allyn Canada

Email: [email protected]
Phone: 1-800-267-2337


Welch Allyn Europe (Other)

Email: [email protected]
Phone: +353 (0) 46 90 67 790, Option 2


Welch Allyn Germany

Email: [email protected]
Phone: 00498931701500 option 2


Welch Allyn Iberia

Email: [email protected]
Phone: +34 (0) 91 749 93 57, Option 2


Welch Allyn Ireland

Email: [email protected]
Phone: +353 46 90 67790 option 2
+44 (0) 1530411000 option 2


Welch Allyn Italy

Email: [email protected]
Phone: +39 (0) 02 696 824 25, Option 2


Welch Allyn Malaysia

Email: [email protected]
Phone: # 03-7611 6899


Welch Allyn Middle East

Email: [email protected]
Phone: +353 (0) 46 90 67 790, Option 2


Welch Allyn Netherlands

Email: [email protected]
Phone: +31 (0) 20 206 13 60, Option 2


Welch Allyn Japan

Phone: +81 3-4567-1402


Welch Allyn South Africa

Email: [email protected]


Welch Allyn Nordics

Email: [email protected]
Phone:
Denmark +4538487357
Finland +358969379386
Sweden +46858536551
Norway +4723162527


Welch Allyn UK

Email: [email protected]
Phone: +44 (0) 207 365 6780, Option 2
+44 (0) 1530411000 option 2



Welch Allyn France

Email: [email protected]
Phone: +33 (0)1 57 32 49 94, Option 2


Welch Allyn Benelux

Email: [email protected]
Phone: +31 (0) 20 206 13 60, Option 2


Welch Allyn Eastern Europe

Email: [email protected]
Phone: +353 (0) 46 90 67 790, Option 2

Welch Allyn LEVANT

Email: [email protected]
Phone: +353 (0) 46 90 67 790, Option 2


Welch Allyn Brazil

Email: [email protected]