Our comprehensive support extends far beyond the product installation.
We're here to help your team manage your device fleet and clinical software systems with ease, whether you need preventive maintenance or time-sensitive technical support. We're redefining healthcare delivery, helping your team drive operational efficiencies, streamline device maintenance and stretch your limited resources - all while staying focused on enabling the best patient care possible.
Our Service Offering
Services for Baxter Infusion Pumps & Pharmacy Automation
We are committed to delivering the highest level of technical assistance for infusion pumps, pharmacy automation and renal products manufactured and/or distributed by Baxter Healthcare, including comprehensive resources and an online portal to support your staff and maintain your devices and clinical software.
Service plans for Legacy HILLROM and WELCH ALLYN products
Our range of service plans can help you protect your patients and your investment with preventive maintenance, on-site asset management including Baxter beds, stretchers, lifts, surgical, patient monitors, diagnostic cardiology, and vision devices
Patient Monitors and Cardiac Care Solutions
Remote Management Medical Equipment Software
Explore the SMARTCARE Remote Medical Equipment Management Software from Baxter. This software enables consistent and timely management of connected healthcare devices.
On-Demand and Depot Service
No contract? No problem! Baxter On-Demand Service provides a reliable network of technicians who are available to support your in-house team in maintaining optimal fleet performance. This service offers tailored options to meet your unique needs for all the Baxter brands you know and love.
Phone: 1-800-445-3730
Rental Solutions
Have the right equipment when you need it with the rental of our innovative beds and surfaces - backed by the service, training and financial planning you need to maximize your value.
Parts & Accessories
Looking for new or OEM parts, product literature and instructions, accessories and more? Our extensive catalog can help you find what you need.
Technical Training
You’ve selected just the right equipment for your care setting. Now it’s time to get your biomedical, IT and technical teams up to speed with training that’s just right for them. However you prefer to learn, we’re there for you.
Self-Service Tools
Access self-service tools and information for specific Baxter products.
Construction Solutions
Plan, design, and build healthcare environments with construction solutions that support clinical workflows, equipment integration, and long‑term facility performance.
Interested in Learning More? Contact a Baxter representative today by calling 1-800-445-3730.
See how a service plan from Baxter Global Service can help your team minimize disruptions and maximize uptime, because every second counts when you’re delivering patient care.
Need Help?
Find answers using our self‑service resources, or contact Baxter Customer Support or Global Service for help with your products and service needs.