How can we help?
Select a topic below to connect with the appropriate Baxter team.
Customer Support
Get help with orders, order status updates, product questions, and general support inquiries.
Global Service
Reach Baxter Global Service teams for technical assistance, troubleshooting, service requests, and parts-related questions.
Parts Orders
Access contact details to place or manage parts orders through our parts support teams.
Adverse Event and Product Complaint Reporting
We place the highest priority on the safety and efficacy of our products. If you want to report an adverse event experienced with a Baxter product, or submit a product quality complaint, please use the contact details and portals below. We are legally obliged to collect adverse event reports and, where appropriate, report them to the health authorities. For this purpose, we will collect your personal data. Go to Pharmacovigilance Privacy Statement to read how your personal data will be processed.
Corporate Headquarters
Phone: 1-800-422-9837
Phone: 1-224-948-1812 (local)
Patient Safety
To report an Adverse Event, please contact Patient Safety in your country.
Phone: 1-866-888-2472 or 1-224-948-1844 (U.S.)
Phone: 1-877-372-5465 (Canada)
Email: [email protected] (U.S.)
Email: [email protected] (Canada)
Report a Product Complaint
To report a product complaint, please use our portal.
