Hill-Rom® IT Solutions Professional Services

Hill-Rom’s suite of professional services complements our entire spectrum of product offerings with:

• clinical training,
• design services,
• installation services, and
• project/program management

We pride ourselves on top-tier customer service and, when you choose Hill-Rom IT Solutions, you choose a true integrator for the CNO. Technical Education Services - Hill-Rom IT Solutions’ technical training can provide you and your team with the education, knowledge and information needed to support, maintain, and effectively utilize your Hill-Rom nurse call system.

Clinical Services: Our Clinical Workflow Specialists and Application Training Specialists work collaboratively with the hospital’s clinical leadership to design a clinical services plan that meets your goals and objectives.

E-Learning: Hill-Rom’s e-learning is a modular education tool that provides your existing staff, float staff and new staff with unlimited access to key nurse call training sessions.

Project Management: Our team enters every service engagement with the strong foundation of our scalable methodology, enabling you to benefit from our past successes. The principles of our proven solution development and project management methodology guarantee the success of your implementation project, no matter how large or small.

Wireless Services: Hill-Rom’s portfolio of wireless services can help you to successfully implement and utilize mission-critical wireless communication solutions, thereby enabling you to maximize your investment.

Network Maintenance Services

• Installation services: As part of our turn-key solution, our certified contractors will install your cables, back-boxes and devices.
• Configuration and Certification: Our certified network engineers configure your system and then test and certify the system to ensure it meets specifications
• Fee for Service: Time and material service to provide on-going service support of your Hill-Rom system when and where you need it.
• Technical Support: Our support team is available 24 x7 to provide technical support for all of your Hill-Rom IT Solutions products
• Hill-Rom Remote Services (HRRS): Our support team can provide timely support to you without the time delay of travel to your facility. Using HRRS, we can also monitor your system and proactively identify possible areas of concern.

Literature
	BROCHURES	TYPE	SIZE
	Clinical Services		346K
	eLearning Services		420K
	Technical Education Services		724K
	Wireless Services		507K